SUP Sports Nutrition Survey – Terms & Conditions

Promoter: SUP Sports Nutrition, a brand of PharmaCare New
Zealand (“SUP”, “we”, “us”, “our”)

1. Acceptance of Terms

By accessing and completing the SUP Sports Nutrition Survey
(“Survey”), you agree to be bound by these Terms & Conditions.

2. Survey Access

The Survey can be accessed via the URL or QR code linking
to:

https://forms.office.com/r/V6cpateB6p

The Survey is hosted on Microsoft Forms.

3. Purpose of the Survey

The Survey is conducted for market research purposes by SUP
Sports Nutrition (parent company: PharmaCare New Zealand).

The purpose of the Survey is to gather information relating
to:

  • Exercise and training habits
  • Sports nutrition product usage and consumption behaviours
  • Consumer preferences and insights relating to sports nutrition products

4. Survey Period

The SUP Sports Nutrition Survey is open from 23 March
2026
until 11:59pm NZST on 26 April 2026.

The Survey will be disabled from 27 April 2026 and
will no longer be accessible or live after this date.

Only Survey responses submitted prior to the closing date
will be eligible for inclusion in the prize draw and consideration for further
market research.

5. Eligibility

The Survey is open to New Zealand residents aged 18 years
and over. By completing the Survey, you confirm that you meet this eligibility
requirement.

6. Optional Opt-In Opportunities

Participants who complete the Survey may choose to:

a) Opt-in for further market research, including tasting of products
in development; and/or

b) Enter the draw to win one (1) SUP prize pack to the value of RRP $100.

To opt-in for either opportunity, participants must provide
a valid email address. Providing an email address is optional; however, it is
required to participate in further research and/or the prize draw.

PRIZE DRAW TERMS

7. Prize Draw Details

  • One (1) winner will receive a SUP prize pack valued at RRP $100.
  • The winner will be randomly drawn from all completed Survey entries that have opted into the prize draw.
  • The draw will take place on 30 April 2026.

8. Winner Notification

  • The winner will be contacted via the email address provided to supply a delivery address.
  • If no response is received after three (3) contact attempts by 11 May 2026, SUP will redraw a replacement winner on 13 May 2026.
  • The prize is non-transferable and not redeemable for cash.

FURTHER MARKET RESEARCH & PRODUCT TASTING TERMS

9. Selection Process

Up to ten (10) participants will be selected for furthervmarket research and new product development tasting.

Selection will be based on criteria including (but not limited to):

  • Gender
  • Age
  • Training behaviours
  • Sports nutrition usage behaviours

This is not a random draw and there is no contest as to how SUP determines the shortlisted participants. SUP’s decision is final.

10. Participation Requirements

Further market research participation is unpaid. However, selected participants who complete the tasting feedback survey will receive a SUP pack valued up to RRP $100 as a gesture of gratitude.

If selected, participants will:

  • Be contacted via the email address provided by 1 May 2026
  • Receive a full ingredient list for the product(s) to check for allergies or sensitivities
  • Be required to confirm participation and provide a delivery address

The ingredient list is confidential and must not be shared.
It is provided solely for the purpose of informing the participant prior to consumption.

If no response is received within two (2) weeks of first contact, SUP reserves the right to select an alternative candidate.

11. Product Tasting Process

  • Three (3) samples will be sent within two (2) weeks of receiving the confirmed delivery address.
  • A feedback survey link will be emailed within two (2) days of sample dispatch.
  • Participants must consume all three (3) samples provided.
  • Feedback must be submitted within two (2) weeks of sample delivery.

Reminder emails will be sent:

  • One (1) week after delivery if feedback has not been received
  • Two (2) weeks after delivery if feedback has not been received

Participants must not:

  • Share the samples provided
  • Share any part of the market research process, product information, or experience publicly or on social media

12. Gratitude Pack

Participants who complete the tasting feedback survey within
the required timeframe will receive a SUP pack valued up to RRP $100. This will
be dispatched to the same delivery address provided for samples within two (2)
weeks of submitting their feedback.

The SUP pack:

  • Is non-transferable
  • Is not redeemable for cash

DATA & PRIVACY

13. Data Collection & Storage

Survey responses are collected via Microsoft Forms and stored within PharmaCare New Zealand’s Microsoft Office enterprise account.

Access to identifiable data (including name and email address) is restricted to a limited group of PharmaCare New Zealand employees directly involved in this project.

If data is exported for analysis and stored within PharmaCare New Zealand’s company file storage systems, it will be anonymised by removing name and email address.

14. Use of Research Results

Anonymised and collated research findings may be shared with relevant stakeholders, including but not limited to:

  • PharmaCare New Zealand employees
  • Mayceys Confectionary Limited employees (project sponsor)
  • Retail customers

No personally identifiable information will be shared in published results.

15. Privacy

For further information about how your personal information is collected, used, stored and how you may access or correct your information, please refer to the SUP Privacy Policy available at:

https://www.supsupplements.co.nz/pages/privacy-policy

16. General

SUP reserves the right to amend, suspend or cancel the Survey, prize draw, or further research activities at any time where reasonably necessary.

By participating in the Survey, you acknowledge that you have read and agree to these Terms & Conditions.